Importance and Duties of Housekeepers in a Hospital

Hospitals all over the world require constant maintenance and restoration to maintain order and to avoid accidents or spread of diseases. The assigned housekeepers have a less noticed job, but their presence is important and without them, other services will not be performed or given.

housekeepingThere are various duties that housekeepers do within the hospital. The most common job is to prepare the bed for the arrival of the new patient. They must ensure that the sheets are clean as well as the blankets. They must sanitize the tables and other equipments surrounding the patient. The floor must be cleaned as well and be sanitized.

You will be disgusted when the comfort room is not properly cleaned. It is the job of the housekeeper to maintain the restrooms. They must sanitize it and replace tissues and trash bins daily. This is to ensure that the patients are comfortable with their stay and to avoid the spread of diseases. Their main job is to maintain cleanliness in every area of the hospital. They must clean the spills, like blood or feces, at the floor from the entrance to the rooms. They must also take the soiled laundry to the designated area where the laundry service will pick it up.

They must also ensure that the equipments are returned to their proper spots when not in use, like wheelchairs, IV stand, nebulizers etc. Services will be delayed when these equipments are not in place when needed. They will also ensure that sufficient equipment such as gowns etc., are back in the same wards and make sure that there is enough amount of clean laundry. The housekeeper job is not as noticeable as compared to other jobs in a hospital like nurses and doctors, but their job is necessary in order to provide the complete services to the patient.

 

Hospital Credit Rating

Hospitals private or public have been relying on many different sources of income to continue operation. Many hospitals rely on bond funding for their development and the procure of new apparatus.  Revenue that is created by the hospital is then used to pay back the bondholders.  The risk to bondholders is that they are generally paid after the hospital pays its operational expenses.  Therefore, if the hospital is less profitable than expected (or not profitable at all), bondholders assume the financial risk.

hospitalLow-rated hospitals before have used strategies such as merging with higher-rated hospitals, diversifying payer mix, recruiting doctors, and opening new service lines in order to boost their credit ratings.  But these tactics may not always work in a system that rewards value rather than volume. Therefore a stable source of financial capital must be develop in order to increase the quality of healthcare services.

The CMS quality measures being tied more and more to hospital reimbursement CRAs are looking at ways to apply quality metrics to their hospital investment grade ratings.  These savvy agencies recognize the basic tenet that hospitals which give a higher level of quality care tend to be more profitable.  In the move from fee-for-service to value-based payment models in health care, it’s not surprising that CRAs are looking at different quality metrics when assessing investment risk.

The factors they are looking into include Medicare reimbursement rates publicly available quality scores, HCAPS scores, and commitment to establishing a culture of safety.  Some CRAs are also planning to highlight IT investments such as EHRs and data analytics platforms.They also looking at meaningful use and ICD-10 readiness.

The ultimate ability to change quality of care lies in the hands of the front-line health care providers. Tying these quality factors to hospital credit ratings and subsequent bond funding available should help to bring quality even more front and center in c-suite and hospital board meetings.  With the bottom-line becoming increasingly tied to quality and patient safety, hospital administrators need to work closer than ever with physicians and other constituents of the health care team to help them with the resources they need for institutional conversion.

Hospitals needs to be focusing on improving their eminence of care in advance of these changes. Those institutions that wait for the CRAs to act first may find themselves in an increasingly difficult place to receive bond financial support.  With the recognized inverse relationship between health care quality and expenditure, it would make sense to assume that those hospitals who might need bond funding the most may be the ones in worse shape to begin with.