How To Earn a Patient’s Trust

dlsMost sick people don’t want to be admitted to the hospital since they do not have enough trust towards the health care team. They consider a lot of things when choosing a health care provider such as emotional, personal and financial factors. Doctors, nurses, and other parts of the health team should also bear in mind that when the patient decides to seek care from them, it simply means that the patient also decided to trust them.

Trust plays a vital role in doctor-patient relationship. Without it, patient care will be compromised. So, the question here is how to earn patient’s trust? In this article, we will talk about some powerful notes on how to gain a patient’s trust.

Establish Rapport
Patients admitted in the hospital have very low self-esteem and they have the fear of the unknown. In addition, they have fears over malpractice and other medical error. First thing to do to lessen their anxiety is to build and establish rapport. In this way, patients will slowly build trust towards the medical team.

Provide smooth and unique patient care experience
The main reason why patients seek hospital care is that, they want to be treated and cared professionally. They are counting for the best medical service that doctors and nurses can deliver. One way to provide the best patient care is to give clear safety instructions about medication and other medical procedures. The health team should understand that the patient needs extra care.

Practice Empathy
Healthcare providers should also think about the feelings and emotions of the patient. If the patient will feel good about the care being provided, doctors and nurses will have a positive outcome of care.

Be transparent
This is the best way to gain their trust is to be transparent. Tell them the truth about their condition such as the severity, changes and other useful and helpful method to treat the condition. Also, give them the complete list of pricing of service and other relevant information.

Health care providers should not underestimate the fears and anxiety of the patient. They should always remember that the trust of every patient is very important for them to deliver the care properly.

Certified Patient Care Technician

The Certified Patient Care Technician assists nurses, doctors and other healthcare professionals in providing direct patient care in a variety of health care environments. As a CPCT, you may carry out different tasks as assigned by the healthcare management. One of your responsibilities is to provide a basic patient care including bathing, feeding, and assisting patients to the ambulance. They are also assigned to acquire and distribute patient care supplies. Change bed linens and process dirty linens properly. You can perform safety checks to keep patient rooms clean, maintain clear paths in hallways and return equipments that are no longer in use. You might not be as big as nurses and doctors, but are necessary to make the procedures move swiftly.

Certified Patient Care TechnicianPatient care technicians, also known as nursing assistants or nurse aides, perform basic care procedures in clinics and hospitals homes. Their duties include monitoring patients, drawing blood, checking vital signs, and conducting electrocardiograms, in addition to assisting patients with bathing, feeding and transporting. Some formal education is required. Clinical training as well as state certification is generally needed to work as a patient care technician. You need to have a high school diploma before pursuing a profession as a patient care technician. The majority of the employers look for candidates who have completed a patient care technician certificate program and are state certified; on the other hand, some companies will sign up students presently signed up for patient care technician certificate programs and have completed a training program offered through a hospital, an elderly care facility or technical center.

Hospital training programs generally last 2-3 months and mix classroom instruction and hands-on training. Some hospital training programs may be available to high school students that are then prepared to enter the work force upon graduation; others require previous experience as a nursing aide. For all those looking to complete a formal training course, there are many community and technical colleges that offer patient care technician certificate programs. Most programs take one year or less to accomplish and will make preparations for students to take a state certification exam; some programs require applicants to carry a CPR or EMT certification before they apply.

The National Healthcareer Association (NHA) grants clinical certification for patient care technicians, associates and nurse technicians. Completing particular training programs and experience is needed for you to go ahead and take a national certifying examination. Though certification is optional, some states require certification to ensure that patient care technicians are prepared to operate in a specific environment,  like nursing homes or hospitals.

 

Patient Care: Engagement

patientApproaches towards patient care improvisation has been tried and tested over the years. There are strategies that worked well but many failed. One approach that shows good result is the promotion of engagement among the patient to their medication processes and activities. Engagement among the patient towards their own healthcare makes their recovery faster. The Healthcare Advisory Board named it as one of the three pillars for healthcare transformation in its recent Playbook for Accountable Care.

Many studies show that when patients become active participants in their care, they are more inclined and motivated to accept responsibility for managing their own health. When patients are more involved, they become more aware and the results are better for the patient. This program makes the patient spend less money on the hospital and medicines. The healthcare industry has dedicated a lot of time and resources on looking ways to convey more patient-centered care over the last ten years.

There are a lot of approaches that have been tried and tested. Some become successful, but many are not. Many of those efforts were concentrated on strategies around the patient. Approaches must be focused on making the patient feel his or her involvement in managing his or her own health. In this manner, the patient will be more willing to take medications and be able to see the progress of her recovery.

There is an evolving care delivery model known as Interactive Patient Care (IPC). This model is based on the premise that a more engaged patient is a satisfied patient with better outcomes.

The current era of the healthcare system has been focused on improving the quality of the patient care and fast improvement recovery rate. This includes finding solutions that promise performance improvement in both managing patient care delivery and in managing the health of populations – it is significant that we make patient and family engagement a central part of the strategy.