Tag: quality patient care

How To Earn a Patient’s Trust

Most sick people don’t want to be admitted to the hospital since they do not have enough trust towards the health care team. They consider a lot of things when choosing a health care provider such as emotional, personal and financial factors. Doctors, nurses, and other parts of the health team should also bear in mind that when the patient decides to seek care from them, it simply means that the patient also decided to trust them.

Trust plays a vital role in doctor-patient relationship. Without it, patient care will be compromised. So, the question here is how to earn patient’s trust? In this article, we will talk about some powerful notes on how to gain a patient’s trust.

Establish Rapport
Patients admitted in the hospital have very low self-esteem and they have the fear of the unknown. In addition, they have fears over malpractice and other medical error. First thing to do to lessen their anxiety is to build and establish rapport. In this way, patients will slowly build trust towards the medical team.

Provide smooth and unique patient care experience
The main reason why patients seek hospital care is that, they want to be treated and cared professionally. They are counting for the best medical service that doctors and nurses can deliver. One way to provide the best patient care is to give clear safety instructions about medication and other medical procedures. The health team should understand that the patient needs extra care.

Practice Empathy
Healthcare providers should also think about the feelings and emotions of the patient. If the patient will feel good about the care being provided, doctors and nurses will have a positive outcome of care.

Be transparent
This is the best way to gain their trust is to be transparent. Tell them the truth about their condition such as the severity, changes and other useful and helpful method to treat the condition. Also, give them the complete list of pricing of service and other relevant information.

Health care providers should not underestimate the fears and anxiety of the patient. They should always remember that the trust of every patient is very important for them to deliver the care properly.

Patient Care Quality

Many view quality health care as the overarching umbrella under which patient safety resides.  Quality patient care, dedication to patient satisfaction and rigorous attention to patient safety are the best services a healthcare institution can offer. Because we believe that people can make better decisions about their healthcare if they have accurate information, there is an organization that made a commitment to report publicly how hospitals rank on a range of quality standards and benchmarks.

Maintaining and improving the quality of the Nation’s health care system is an important part of keeping patients safe. The aim of every healthcare institution must be to improve patient safety and health care quality in many areas of health care, reduce health care-associated infections and the adverse drug events

Patient or consumer centered care is health care that is respectful of, and responsive to, the preferences, needs and values of patients and consumers. Different definitions and terminology have been used to describe the concepts in this area, but key principles of patient centered approaches. Treating patients, consumers, care providers and families with dignity and respect is a must in a quality care.

The participation of the patient and family is encouraged in the decision making in every decision about healthcare. Communicating and sharing information with patients, consumers, and families is also a must.

The collaboration with patients, consumers, carers, families and health professionals in program and policy development and in health service design, delivery and evaluation is highly needed to upgrade the services of the institution.

Patient or consumer centered care is increasingly being recognized as a dimension of high quality health care in its own right and there is strong evidence that a patient centered focus can lead to improvements in health care quality and outcomes by increasing safety, cost effectiveness and patient, family and staff satisfaction.

Internationally, healthcare services use a range of strategies to promote patient centered care and partnerships with patients and their families. A range of organizations provide frameworks and tools to help implement these strategies.